SHIPPING

Fast, reliable shipping…

How much does delivery cost?

Shipping on all orders within Australia costs just $5.

Express orders within Australia costs $10. Shipping to NZ is only $10. Shipping on orders to the rest of the world costs $12.95. This includes tracking via Australia Post or Couriers Please.

How long will my booties take to arrive?

Nationally, we ship using Australia Post. We fulfil orders each Monday , Wednesday & Friday morning. Parcels typically take 2-5 working days to reach most parts of Australia. Parcels typically take 3-5 days to reach New Zealand via airmail. Internationally, we try to ship airmail wherever possible (7-10 working days), but there are a few destinations (including South Africa) which ship via sea and they can take 3+ weeks to arrive. Please contact us to determine shipping times to your part of the world.

Do you offer express post?

Yes. Select this option at cart and we’ll ship your parcel via Australia Post Express anywhere in Australia. Note that this does not guarantee next day shipping as we fulfil orders Monday, Wednesday & Friday morning. Parcels to metro areas will typically arrive within 24 hours of leaving our warehouse. Regional areas can sometimes take 2 or more days. We do not offer international express post at this stage.

How can I track my order?

You’ll be sent tracking information via email once your order has been packed and dispatched from our warehouse. If you provide your mobile phone number, customers within Australia can also be kept informed of the status of their shipment via text.

Where do you ship to?

We ship Internationally. See pricing below.

Tracked standard shipping within Australia = $5
Express shipping within Australia = $10
Tracked standard shipping to NZ = $10
Tracked standard shipping worldwide = $12.95

Can you guarantee delivery?

Unhappy customers make us sad so we track all orders and endeavour to resolve any shipping issues. However we can’t be responsible for stock once it leaves our warehouse. If your stock doesn’t arrive within 4-5 days of your order, get in touch with us at hello@minnowdesigns.com.au and we’ll do our best to sort it out.

Can I ship to somebody else as a gift?

Yes. Gift wrapping and a handwritten gift card can be purchased for $5 at checkout. Note that we cannot write gift cards unless the gift wrap option is selected at cart.

Can you ship to a PO Box?

Yes, however the box we ship the booties in is quite large and will often not fit into the smaller PO boxes. If this is the case, the post office will ask you to collect your parcel inside.

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