Shipping policy
Where do you ship to?
We ship to most locations Internationally.
For North American customers, it's best to order via our >>us website.
How much does delivery cost?
Shipping on all orders within Australia is $10.
Shipping on all International orders is $20.
How long will my parcel take to arrive?
Nationally, we ship using Australia Post. We fulfil orders daily. Orders placed after 12pm will be processed the following day.
Internationally, we try to ship airmail wherever possible (10-15 working days), but there are a few destinations which ship via sea and they can take 3+ weeks to arrive. Please contact us to determine shipping times to your part of the world.
How can I track my order?
You’ll be sent tracking information via email once your order has been packed and dispatched from our warehouse. If you provide your mobile phone number, customers within Australia can also be kept informed of the status of their shipment via text.Can you guarantee delivery?
Unhappy customers make us sad so we track all orders and endeavour to resolve any shipping issues. However we can’t be responsible for stock once it leaves our warehouse. If your stock doesn’t arrive within 4-5 days of your order, get in touch with us using this form>> and we’ll do our best to sort it out.Can you ship to a PO Box?
No. Please provide a physical address.
